pub777 Privacy Policy

When you create an account on the pub777 platform, we collect certain personal information necessary to verify your identity and set up your member profile. This includes your full name, date of birth, email address, mobile number, and any payment details you provide for deposits and withdrawals in Philippine pesos (PHP). We collect this information because it is required to comply with identity verification obligations, process financial transactions securely, and ensure that only eligible Filipino members access the platform.

In addition to registration details, we may collect information about how you interact with the platform — such as the pages you visit, the games or betting markets you engage with, your device type, and your approximate location based on your IP address. This usage data helps us improve the member experience, personalise content, and ensure the platform performs well on mobile devices commonly used by Filipino players. None of this behavioural data is used to make automated decisions that affect your account without human review.

We also collect information when you contact our support team, submit a complaint, or participate in any promotions. Records of these interactions are kept so that our team can provide consistent and accurate assistance whenever you need help. All data collected is stored securely and accessed only by authorised staff who require it for legitimate operational purposes.

Your personal information is used primarily to operate your account, process your transactions, and deliver the entertainment services you signed up for. We use your contact details to send you important account notifications, transaction confirmations, and updates about changes to platform policies — including updates to this Privacy Policy. Where you have opted in, we may also send you information about promotions and rewards that may be of interest to you, and you can opt out of these communications at any time by contacting support.

pub777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technology infrastructure partners — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. These partners are not permitted to use your data for any purpose beyond what we instruct them to do.

In certain circumstances, we may be required by law or regulatory authority to disclose your information to government bodies or law enforcement agencies in the Philippines. We will only do so when legally compelled and will make every reasonable effort to notify you of such a disclosure where permitted by law. Outside of these limited circumstances, your data remains within the control of the pub777 platform.

As a member of the pub777 platform based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in circumstances where it is no longer necessary for us to retain it. You can also request that we restrict how we process your data while any dispute about its accuracy or use is being resolved. To exercise any of these rights, simply contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe.

If you choose to close your account, we will delete or anonymise your personal data except where we are required by law or regulatory obligation to retain certain records. Financial transaction records, for example, may need to be kept for a defined period in accordance with applicable Philippine regulations. We will always be transparent about what data is retained after account closure and the legal basis for retaining it.

We take the security of your data seriously and use industry-standard measures including encryption, secure server infrastructure, and access controls to protect your information from unauthorised access, loss, or disclosure. If you believe your account security has been compromised, please contact us immediately so that we can take prompt action to protect your data and your account.